*All phones outside of regulated areas are defaulted with the following features: unlimited, nationwide long distance, caller id, call forwarding and call waiting. Additional features available upon request at no additional cost.

Unlike standard 911, only Enhanced 911 (E911) pinpoints your exact location to provide emergency responders with viable information. According to the National Emergency Number Association (NENA), 70 percent of the country’s 911 call centers were up-to-date with E911 capabilities by 2006 — even though ten years prior, the FCC had ordered wireless companies to provide it to at least 95 percent of their customers. What’s worse is the percentage drops dramatically, to only 25 percent, in rural areas.

However, a landline is a direct line to your local emergency call center that instantly generates your correct location during a 911 call — every single time. Cellular, VoIP, and other calling services cannot promise the same accuracy or reliability

Reliability when you need it most.

While a direct connection to your local 911 center might in itself be reason enough to retain your home or business landline, it has many benefits not offered by other services.

Some of the real-life benefits of a landline are:

No dropped calls (in fact the term “dropped call” originated with the cellular industry)

Secure connection for all internet activity

No charge for incoming calls (cellular charges for both incoming and outgoing calls)

You can rely on your Hilliary Communication’s landline as we are held accountable for compliance with federal communications regulations, tariffs, state franchising laws, and numerous other regulatory requirements – non-landline providers are not. Plus, we are a local company committed to maintaining your landline service at the highest quality level at all times.

Other install fees may apply depending on level of effort required to deliver services.

The Lifeline Program is to help our local customers who may fall below a certain income limit, or receive other benefits, with a discount on voice telephone service and access to broadband internet. Lifeline is a federal assistance program designed to help lower income residents stay connected.
To apply for Lifeline call (580) 529-5000.

Lifeline Eligibility

To be eligible for Lifeline a household’s annual income must be at or below 135% of the federal poverty guidelines or someone in the household must receive benefits from at least one of the following programs:

  • Medicaid
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Tribal-specific programs: Bureau of Indian Affairs General Assistance, Tribally-Administered Temporary Assistance for Needy Families (TTANF), Food Distribution Program on Indian Reservations (FDPIR), Head Start
  • Veterans Pension and Survivors Benefit Programs

Federal rules prohibit eligible low-income consumers from receiving more than one Lifeline discount per household. An eligible consumer may receive a discount on either a wireline or wireless service, but not both. A consumer whose household currently is receiving more than one Lifeline service must select a single Lifeline provider and contact the other provider to de-enroll from their program. Consumers violating this rule may also be subject to criminal and/or civil penalties.

Link-Up (Texas customers only)

The Link-Up program is designed to reduce the cost of initiating new telephone service to qualifying low-income residents. Link-Up offers a 50% discount (up to $30) for telephone installation charges for one phone line in the home. To apply for Link-Up please follow this link: https://www.liteuptexas.org/NewForm/
Federal Lifeline is now available for broadband services. Please contact our office at (580) 529-5000 or go to https://www.liteuptexas.org to see if you qualify.

For service availability and pricing, use the zip code search on the right.

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